Sharing Profiles with Your Team
What are Shared Profiles?
Shared profiles let team members use the same email generation settings. When you share a profile, everyone on your team can:
- Generate emails using that profile
- Set it as their default profile
- Benefit from your carefully crafted settings
This ensures consistent messaging, tone, and branding across your organization.
Why Share Profiles?
Consistency
Ensure everyone uses the same tone and writing guidelines for client communications.
Efficiency
Create a profile once, and your whole team can use it immediately.
Onboarding
New team members can start generating professional emails right away using shared profiles.
Brand Voice
Maintain consistent brand messaging across all team communications.
How Sharing Works
When you share a profile:
- Your profile stays yours - You retain full control and can edit or unshare anytime
- Team sees a reference - Team members see your profile in their "Team Profiles" section
- Changes sync automatically - When you update the profile, everyone gets the latest version
- Usage is tracked - You can see how often your shared profile is used
Sharing a Profile
From the Web Dashboard
- Go to aeralis.ai/profiles
- Find the profile you want to share
- Click the Share with Team button
- The profile now appears in everyone's Team Profiles section
From the Gmail Add-on
- Open Gmail and click the Aeralis icon
- Go to Manage Profiles
- Find your profile and click Share with Team
Using Shared Profiles
Viewing Shared Profiles
Shared profiles appear in a separate "Team Profiles" section:
- Web Dashboard: Below your personal profiles on the Profiles page
- Gmail Add-on: In the profile selector when composing or replying
Identifying Shared Profiles
Shared profiles show:
- Who shared them (e.g., "Shared by John")
- A team indicator icon
- All the same settings as personal profiles
Setting a Shared Profile as Default
You can set any shared profile as your default:
From the Web:
- Go to aeralis.ai/profiles
- Find the shared profile in the Team Profiles section
- Click Set as Default
From the Add-on:
- Open Manage Profiles
- Find the shared profile
- Click the star icon to set as default
When a shared profile is your default:
- It's automatically selected when you compose emails
- It shows a star indicator
- You can change it anytime
Unsharing a Profile
If You Shared It
- Go to aeralis.ai/profiles
- Find your shared profile
- Click Unshare
When you unshare:
- Team members immediately lose access
- If it was someone's default, their default is cleared
- Your profile remains intact
If You're an Admin
Team admins can unshare any profile:
- Go to team settings
- Find the shared profile
- Click Remove from Team
What Happens When...
The Profile Owner Edits It
All team members automatically see the updated version. Changes are instant.
The Profile Owner Deletes It
The profile is automatically unshared and removed from everyone's Team Profiles list.
A Team Member Leaves
They lose access to all shared profiles. If a shared profile was their default, it's cleared.
You Leave a Team
You lose access to all shared profiles from that team. Your own profiles remain yours.
Best Practices
Name Profiles Clearly
Use descriptive names so team members know when to use each profile:
- "Client Communications - Formal"
- "Internal Updates - Casual"
- "Sales Outreach - Professional"
Add Descriptions
Include a description explaining when to use the profile:
- "Use for all external client emails"
- "For quick internal team updates"
Keep Profiles Focused
Create separate profiles for different use cases rather than one "do-everything" profile.
Communicate Changes
Let your team know when you update a shared profile, especially if it affects their workflow.
Shared Profile Permissions
| Action | Owner | Admin | Member |
|---|---|---|---|
| Share own profile | Yes | Yes | Yes |
| Unshare own profile | Yes | Yes | Yes |
| Unshare others' profiles | Yes | Yes | No |
| Edit shared profile | Only owner | Only owner | Only owner |
| Use shared profiles | Yes | Yes | Yes |
| Set as default | Yes | Yes | Yes |
Frequently Asked Questions
Can I edit a profile someone else shared?
No. Only the profile owner can edit it. If you need changes, ask them to update it or create your own version.
How many profiles can I share?
There's no limit on shared profiles. Share as many as your team needs.
Can I share a profile with specific people only?
Currently, sharing is all-or-nothing for your team. You cannot share with specific members only.
Do shared profiles count against my profile limit?
No. Shared profiles you use don't count against your personal profile limit. Only profiles you create count.
What if two people share profiles with the same name?
Each profile shows who shared it, so team members can distinguish between them.
Next Steps
Quick Links:
- All Help Topics— Browse help center
- FAQ— Common questions
- Pricing Plans— Compare Free, Pro, and Business
Related Articles
Getting Started with Teams
Set up your Aeralis team account: invite members, assign roles, share profiles, and manage billing. Team plans include 3 seats with unlimited email generation.
Managing Team Seats
Manage your team's Aeralis seats: add new members, remove inactive users, and understand how seat billing works. Team plans include 3 seats with options to purchase more.