AI Email Assistant for Property Management & Real Estate
Stay on top of tenants and buyers without living in your inbox. Handle maintenance requests, showings, and lease inquiries in seconds.
Built for teams who live in Gmail.
Stop letting email eat your day
Property managers handle 80-200 emails daily — maintenance requests, lease questions, move-in coordination, vendor communication
Real estate agents spend 60-70% of their time on admin instead of selling — lead follow-ups, showing coordination, transaction updates
Maintenance acknowledgments get delayed while coordinating with vendors, frustrating tenants
Lease renewal offers are inconsistent — different tenants get different terms for similar units
After-hours inquiries pile up, leaving buyers and tenants waiting until morning
Showing follow-ups get forgotten in busy weeks, and warm leads go cold
Aeralis turns your property info and policies into instant, professional responses. Link your listings, lease policies, and maintenance procedures. When a tenant reports an issue or a buyer asks about a property, your team clicks once and gets a draft that's thorough, accurate, and ready to send — without starting from scratch every time.
How Aeralis fits into your workflow
Works inside Gmail alongside your property management software or CRM.
Connect Gmail and create profiles
Install from Google Workspace Marketplace. Set up profiles for different scenarios — tenant maintenance, lease renewals, buyer inquiries, showing follow-ups — each with appropriate tone and context.
Add your property resources
Link your property listings, lease policies, maintenance procedures, and FAQ pages. Aeralis references these when drafting — consistent information every time.
Generate responses instantly
Open an email, select your profile, describe what you need. Review the draft, adjust if needed, send. What used to take 10 minutes now takes 30 seconds.
Real emails Aeralis can help you write
See how Aeralis handles common property management and real estate scenarios.
Tenant maintenance request
Before Aeralis
Property manager reads the request, logs into property management software, creates a work order, then drafts a response. Often delays acknowledgment while coordinating with vendors.
With Aeralis
Hi Marcus, Thanks for letting us know about the dishwasher issue. I've created a maintenance ticket (#4521) and scheduled a technician visit. Details: • Issue: Dishwasher not draining properly • Scheduled: Wednesday, March 12 between 9am-12pm • Access: Please leave a key under the mat or arrange to be home The technician will call 30 minutes before arrival. If this time doesn't work, reply with your availability and I'll reschedule. For emergencies (water leaks, no heat, electrical issues), call our 24/7 line: 555-0199 Thanks for reporting this promptly, [Property Manager]
Lease renewal inquiry
Before Aeralis
Manager looks up current lease terms, checks renewal rates, drafts options — often inconsistent with what other tenants receive for similar units.
With Aeralis
Hi Jennifer, Great timing — your lease is up for renewal on May 31, and we'd love to have you stay. Here are your options: 12-month renewal: $1,850/month (3% increase from current) Month-to-month: $2,050/month The 12-month rate locks in your rent through May 2026. Market rates in the building are currently $1,950+ for comparable units. To proceed: 1. Reply with your preferred term 2. I'll send the renewal documents for e-signature 3. Deadline to lock in renewal rate: April 15 Questions about the terms or want to discuss? Just reply here or call me at 555-0142. Best, [Property Manager]
Prospective buyer inquiry (real estate)
Before Aeralis
Agent copies listing details from MLS, adds available showing times, sends a generic response that doesn't address the specific questions asked.
With Aeralis
Hi Rachel, Thanks for your interest in 425 Oak Street! Happy to answer your questions: Square footage: 2,150 sq ft (per county records) HOA: $275/month, covers exterior maintenance, landscaping, and pool access Property taxes: Approximately $4,800/year (2024 assessment) The home does have a newer HVAC system (installed 2021) and the roof was replaced in 2019. Available showing times this week: • Thursday, March 13 at 5:30pm • Saturday, March 15 at 10am or 2pm Which works best for you? I can also arrange a virtual tour if you'd like to preview before visiting in person. Talk soon, [Agent Name]
Showing coordination and follow-up
Before Aeralis
Agent manually sends confirmation, then forgets to follow up after showing. Or sends a generic "how did you like it?" that doesn't move the conversation forward.
With Aeralis
Hi David and Sarah, Thanks for touring 892 Maple Lane today. I wanted to follow up while it's fresh: Based on what you mentioned: • The backyard size should work well for the kids • The kitchen layout seemed like a good fit for your cooking style • School district: Madison Elementary is highly rated (8/10) A few things to consider: • This home has been on market for 12 days and has had 6 showings • Seller is motivated and would consider closing within 30 days • Comparable homes nearby have sold at $385-395k If you want to move forward, I can pull comps and discuss offer strategy. If you'd like to see a few more properties first, I have two others that hit your criteria. What are your thoughts? Best, [Agent Name]
Use the tools you already have
Aeralis works alongside AppFolio, Buildium, your MLS, or whatever systems you use. No complex integrations — just add your key resources as context.
MLS links, property detail pages, rental listings from your website
Renewal terms, pet policies, move-in procedures, common questions
Emergency contacts, request processes, vendor information
Showing calendars, appointment booking, open house info
Questions property teams usually ask
Is tenant and client information secure with Aeralis?
Aeralis operates entirely within Google's environment. Email content is processed in real-time and not stored. You control what context you provide (like your lease policy page or property listings), and staff review every email before sending.
Does this replace my property managers or agents?
No. Aeralis handles repetitive drafting so your team can focus on relationship building, showings, and problem-solving that requires human judgment. Staff review every email and handle complex situations personally.
Can different properties or transaction types have different templates?
Yes. Create separate profiles for residential vs. commercial, or for different stages (lead response, showing follow-up, offer negotiation). Each profile can have its own tone and reference different context sources.
How much setup is required?
Most teams are running in under an hour. Install from Google Workspace Marketplace, create profiles for your common scenarios, and add links to your property listings, policies, or FAQ pages. No IT department needed.
Does Aeralis integrate with my property management software?
Aeralis works alongside your existing systems by using links and documents you provide as context — listing pages, policy documents, FAQ sections. It doesn't require direct integration with AppFolio, Buildium, or your MLS.
Can it help with lease documents or contracts?
Aeralis assists with email communication — explaining terms, answering questions, providing information. Actual lease documents and contracts should come from your property management software or legal templates.
Give your property team an inbox co-pilot
More time for tenants, buyers, and deals. Less time on repetitive email. Start free, upgrade when you're ready.
Start with Aeralis