What are profiles?

Profiles are pre-configured sets of preferences that control how Aeralis writes emails for you. Each profile has its own writing style, grounding tools, and context — think of them as different voices for different situations.

Why use profiles?

Without profiles, you'd adjust settings every time you generate an email. Profiles remember your:

Writing style — your typed "How you write" hint plus what Aeralis learns automatically from threads you participate in
About-you context — a short description of who you are, used as context when drafting
Grounding tools — Context URLs, Google Search, Knowledge
Location settings — for location-aware emails

How profiles work

When you first install Aeralis, your default profile (My Profile) is created automatically from your onboarding answers. It's ready to use immediately — no forwarding, no activation step.

If you're on Pro or above, you can create additional profiles to handle different contexts. New profiles start from a template (Customer Support, Sales Outreach, Executive, etc.) and you customize from there. See Creating Profiles for the full guide.

For every profile, two things shape the output:

What you tell Aeralis — the "About you" and "How you write" fields on the profile.
What Aeralis observes — as you view threads with Aeralis open, it captures your own messages from those threads and uses them as examples when generating new drafts.

You don't have to do anything to start the learning. Just use Aeralis and it picks up your voice over time.

Example use cases

Work profile

"How you write" hint: "Direct and concise. Bullet points for action items. Cheers/Best as sign-offs."
Google Search enabled for research-based emails

Personal profile

"How you write" hint: "Casual, often no greeting. Short sentences. Emoji OK."
Location enabled for local recommendations

Client communications

"How you write" hint: "Professional but warm. Full greetings. Avoid jargon."
Context URLs pointing to client website and documentation

Logistics & freight

"How you write" hint: "Concise. Lead with the operational answer. Reference rate or PO numbers when relevant."
Context URLs linking to rate sheets, carrier network docs, TMS tracking pages

See detailed email examples in our logistics email automation guide.

What's in a profile

Each profile contains:

Name, icon, About you — so you can quickly identify it, and so Aeralis knows the context
How you write — a short, plainspoken hint about your tone, length, and sign-offs
Grounding tools — Context URLs, Google Search, Google Maps, Knowledge
Usage stats — how often you've used this profile

Grounding tools

Add external knowledge to your emails:

Context URLs — Reference specific websites or documentation
Google Search — Include up-to-date information
Google Maps — Add location-aware context
Knowledge — Reference your uploaded documents (Business plan and above)

Plan limits

Different plans have different profile limits:

Plan	Profiles	Context URLs	Grounding Tools
Free	1	20	Search, Maps
Pro	5	20	Search, Maps
Business	Unlimited	20	Search, Maps, Knowledge
Team	Unlimited	20	Search, Maps, Knowledge

Understanding Profiles